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Ideas brewery for the introduction of the one-way deposit system in a business field project with Ottakringer

July 17, 2024

With creative concept ideas, the full-time students of the Bachelor's program in Marketing & Sales demonstrate how to make the deposit recycling process more attractive for consumers. […]Read more on Ideas brewery for the introduction of the one-way deposit system in a business field project with Ottakringer

Creative and diverse: 360-degree concepts for Philadelphia Plant-based

July 12, 2024

In the business field project of the part-time Bachelor's program in Marketing & Sales, students developed creative launch concepts for "Philadelphia Plant-based". […]Read more on Creative and diverse: 360-degree concepts for Philadelphia Plant-based

“Emotional chatbots” create trust

June 18, 2024

Ilona Pezenka, Gerald Janous and David Dobrowsky from the Department of Communication, together with Lili Aunimo from the Haaga-Helia University of Applied Sciences in Helsinki, studied the emotionality of chatbots. Their results show that chatbots with emotional elements are perceived as more trustworthy and can improve interactive human-machine communication. […]Read more on “Emotional chatbots” create trust

How customers perceive accents of service staff on holiday

June 10, 2024

David Bourdin, Senior Researcher in the Department of Communication at FHWien der WKW, presented his latest findings on stereotypical perceptions of service personnel with accents at the "La Londe International Research Conference in Service Management". […]Read more on How customers perceive accents of service staff on holiday

Innovations along the customer journey in a business field project with BLAGUSS

May 28, 2024

Master's students at FHWien der WKW inspire BLAGUSS with detailed concepts for increasing capacity utilisation and customer satisfaction in the business field project of the summer semester 2024. […]Read more on Innovations along the customer journey in a business field project with BLAGUSS

Best Paper Award for master’s thesis on the perception of sustainability aspects in packaging

May 8, 2024

A study based on a master's thesis on the influence of sustainability aspects on product perception was honoured twice with the AMTP Best Paper Award. […]Read more on Best Paper Award for master’s thesis on the perception of sustainability aspects in packaging

Multicultural consumer behavior: Guest lecture at the Romanian Babeș-Bolyai University

April 29, 2024

Senior Researcher David Bourdin held a two-day lecture on multicultural consumer behaviour as part of the International Week at Babeș-Bolyai University in Cluj-Napoca, Romania. […]Read more on Multicultural consumer behavior: Guest lecture at the Romanian Babeș-Bolyai University

Bridging course facilitates entry into the Master’s programs

April 15, 2024

A modern e-learning course on research skills and methodologies will support students to start the Master's programs at FHWien der WKW more easily. […]Read more on Bridging course facilitates entry into the Master’s programs

The role of emotion in nature-based tourism commercials

February 29, 2024

Senior Researcher Ilona Pezenka investigates emotional reactions to video elements by using Facial Expression Analysis (FEA) via the Web Analytics Lab from FHWien der WKW. […]Read more on The role of emotion in nature-based tourism commercials